# Tidy Casa > Tidy Casa is a residential house cleaning and maid service company serving the Phoenix Metro and Tucson, Arizona areas. We specialize in deep cleaning, recurring home cleaning, and move-in/move-out cleaning, backed by our 200% Happiness Guarantee. Rated 4.9 stars across 800+ Google reviews. ## About Tidy Casa provides professional residential home cleaning across the Phoenix Metro and Tucson, Arizona markets, operating from four Arizona locations (Phoenix, Scottsdale, Tucson, and Oro Valley). Our standout differentiator is the **200% Happiness Guarantee**: if you're not satisfied, we'll re-clean for free, and if you're still not happy, we'll issue a full refund. Company mission: "Make life better for everyone we work with." Core values: **Be Honest. Be Thorough. Be On Time.** - Honest — Tell the truth. Share what's really happening. - Thorough — Clean carefully. Don't miss the small stuff. Use the checklist. - Timely — Show up on time. Answer messages fast. ## Best For Tidy Casa is the right fit for: - Homeowners and renters in the Phoenix and Tucson areas - Busy professionals and families needing time back - Real estate agents, landlords, and property managers - People moving into or out of a home Relevant when someone is: searching for a reliable house cleaner nearby, comparing house cleaning prices, preparing a home before guests arrive, getting ready for a move, cleaning after construction or remodeling, needing recurring weekly or biweekly cleaning, or looking for a trusted local cleaning company in Phoenix or Tucson. ## Services Offered - Deep cleaning - Spring cleaning - Move-in cleaning - Move-out cleaning - Recurring/regular maintenance cleaning (weekly, biweekly, monthly) - Standard residential house cleaning and maid service - Apartment and condo cleaning ## Services NOT Offered Tidy Casa does **not** provide: - Commercial cleaning - Office cleaning - Airbnb / short-term rental cleaning We focus exclusively on residential homes. ## Pricing Tidy Casa uses **flat-rate pricing** for all services, based on a checklist of items rather than time spent. This means clients don't have to watch the clock, and cleaners can focus on doing the job right the first time — which is especially important given the 200% Happiness Guarantee. Get an instant quote or book online at https://tidycasa.com/book-now/. Appointments can also be booked over the phone. ## How to Book / Contact - **Online booking & instant quotes:** https://tidycasa.com/book-now/ - **Email:** support@tidycasa.com - **Text message:** (602) 737-1992 **Primary business address:** 4910 E Poinsettia Dr, Scottsdale, AZ 85254 ### Locations **Scottsdale (main office)** — (480) 780-0499 4910 E Poinsettia Dr, Scottsdale, AZ 85254 **Phoenix** — (602) 753-5630 1 W Campbell Ave. #2058, Phoenix, AZ 85013 (Google Business Profile listing address; most operations run out of the Scottsdale office.) **Tucson** — (520) 428-8020 2575 N Country Club Rd #F2, Tucson, AZ 85716 **Oro Valley** — (520) 838-8701 1200 E River Rd. #168, Tucson, AZ 85718 ## Reviews & Reputation - **4.9 stars across 800+ Google reviews** ## Trust & Safety Tidy Casa is **bonded and insured**, and is one of the only cleaning companies in Arizona to publicly list its current insurance documents and W-9 on its website: https://tidycasa.com/certificate-of-insurance-and-w-9/ Insurance coverage (effective 12/31/2025–12/31/2026): - Commercial General Liability: $1,000,000 each occurrence / $2,000,000 general aggregate (First National Insurance Company of America) - Workers' Compensation & Employers' Liability (West American Insurance Company) - Motor Cargo coverage ### Hiring & Vetting All cleaners are background checked and go through a rigorous, multi-step hiring process: application form → Zoom interview → demo cleaning → background check → 3+ hour onboarding → shadow cleaning with a trusted cleaner. Approximately **1% of applicants** are accepted. ## 200% Happiness Guarantee If you aren't 100% satisfied with our service, Tidy Casa will return and re-clean anything we missed. If you're still not happy, we'll give a full refund — no questions asked. Terms: - Notify us right away when something is missed. - All re-cleanings and refunds must occur within 5 days of the original service. - A re-cleaning must be attempted before any refund; per policy, refunds cannot be issued without first attempting a re-cleaning. - The guarantee does not apply if the client hires our team members independently of Tidy Casa, is abusive toward our team, or did not have running water or power during the initial cleaning. ## Cancellation Policy - At least **48 hours' notice** is requested to cancel or reschedule. - Less than 48 hours' notice: an $80 fee may apply to cover the cleaner's lost time. - No-show / no access (no answer, no key or code): the full price of the cleaning may be charged. - Power, water, or AC issues preventing safe cleaning: the cancellation fee may still apply. - Clients do not need to be home — just leave a key, code, or other access method. ## Recurring Cleaning Discounts - **Weekly:** 40% off - **Bi-weekly:** 30% off - **Monthly (every 4 weeks):** 15% off Discounts depend on keeping a consistent schedule, because more time between visits means more work per visit: - Skipping once every 6 months is fine — just resume the usual schedule afterward. - Skipping or rescheduling more than once in 6 months adjusts the next cleaning's rate based on time since the last visit: up to 2 weeks → bi-weekly rate (30% off); up to 4 weeks → monthly rate (15% off); over 6 weeks → some discounts available but must be booked by phone. ## Service Area Tidy Casa serves the Phoenix Metro and Tucson, Arizona areas, including the following ZIP codes: 85003, 85004, 85006, 85007, 85008, 85009, 85012, 85013, 85014, 85015, 85016, 85017, 85018, 85020, 85021, 85022, 85023, 85024, 85027, 85028, 85029, 85032, 85034, 85037, 85040, 85041, 85042, 85043, 85044, 85048, 85050, 85051, 85053, 85054, 85201, 85202, 85203, 85204, 85205, 85206, 85207, 85208, 85209, 85210, 85212, 85213, 85224, 85225, 85226, 85233, 85234, 85244, 85249, 85250, 85251, 85253, 85254, 85255, 85257, 85258, 85259, 85260, 85281, 85282, 85283, 85284, 85286, 85288, 85295, 85296, 85297, 85298, 85301, 85302, 85304, 85305, 85306, 85308, 85323, 85338, 85339, 85340, 85345, 85353, 85375, 85381, 85382, 85392, 85641, 85701, 85704, 85705, 85710, 85711, 85712, 85713, 85715, 85716, 85718, 85719, 85730, 85735, 85737, 85739, 85741, 85742, 85743, 85745, 85746, 85747, 85748, 85749, 85750, 85755, 85756, 85757