Customer Happiness Expert

Help our cleaning teams and customers

Apply To Join Our Team

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We’re a small but fast growing home cleaning business. As a company, we focus on keeping our people (You) happy. We believe that a great company comes from having great people in it. Because of that, we’re building a culture of being honest and supporting each other. 

Who we’re looking for


We’re looking for super talented customer service experts to take us to the next level.

The type of people who can think for themselves, problem solve and make customers happy. This job is work from home so you’ll also have to be able to manage your own time and get tasks done.

Bonus if

  • You have past sales or customer service experience.
  • Are available to work some Saturdays

If you think that’s you apply here.

If you’re still unsure about the job keep reading!

Job Description

Work from home answering phones, emails and solving customer and cleaning team problems.

At the end of the day, this job is all about making people happy! While it seems simple on the surface this job involves a lot of problem-solving.

You’ll be responsible for not only helping customers but also the teams that serve them. Setting expectations, solving customer issues and passing on great feedback to the team.

Benefits:

  • Work from home
  • Work with a supportive team who want to help you learn and grow
  • Paid time off
  • Sick days
  • Opportunity to grow in a small business

 

Requirements:

  • Be self-reliant
  • Keep people happy
  • Respond to emails and calls quickly
  • Solve problems intelligently and creatively
  • Go above and beyond to make customers happy no matter what!
  • Keep notes of customer conversations and requests and communicate them to the team.
  • Have great written and verbal communications skills
  • Know the basic functions of a computer and smartphone

 

Responsibilities:

  • Answer inbound calls and emails
  • Make a great first impression with the customer
  • Make customers happy whether that means mailing a happy birthday card or giving a refund
  • Use your spidey senses to detect if a customer is going to be an issue

phone   Call Now: 602-753-5630

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